Legal

Privacy policy

Last updated: 18 August 2026

01

Introduction

WISE IT SRL processes personal data as a data controller. This policy explains what data we collect through the site and during client engagements, why we collect it, and what rights you have over it.

02

What we collect

Data you give us

  • First and last name
  • Email address and phone number
  • Company name and billing details
  • The content of messages sent through the contact form

Data collected automatically

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on the site
03

Why we use it

Primary purposes

  • Replying to enquiries sent through the contact form
  • Preparing quotes and running the agreed contracts
  • Issuing invoices and meeting our accounting obligations
  • Providing technical support on delivered projects

Improving our services

  • Aggregate statistics about site usage
  • Improving page content and structure
04

Legal basis

Performance of a contract

We process the data needed to prepare a quote and deliver the contracted services.

Consent

For non-essential cookies and any commercial communication we rely on your explicit consent, which you can withdraw at any time.

Legal obligations

We keep financial and tax records for the periods required by Romanian law.

Legitimate interest

We rely on legitimate interest for site security and for aggregate usage statistics.

05

Security and retention

Security measures

  • SSL/TLS encryption for data in transit
  • Data access limited to the people who need it
  • Regular backups
  • Infrastructure monitoring

Retention periods

Contact form messages are kept for 24 months. Financial records are kept for 10 years, as required by law. Everything else is deleted once the purpose it was collected for has ended.

06

Your rights

Under the GDPR you have the following rights:

  • The right of access
  • The right to rectification
  • The right to erasure, also known as the right to be forgotten
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right to lodge a complaint with the Romanian DPA (ANSPDCP)

How to exercise them

Write to contact@wiseit.ro. We respond within 30 days at the latest.

07

Who we share data with

Service providers

  • The site's hosting provider
  • The transactional email provider used by the contact form
  • Web analytics services, if you accepted analytics cookies
  • Our accountants, for financial records

Legal requirements

We may disclose data to the competent authorities when the law requires it or to defend our legal rights. We do not sell personal data.

08

Transfers outside the EU

If a provider processes data outside the EU or EEA, we make sure adequate safeguards are in place: a European Commission adequacy decision, standard contractual clauses, or another lawful transfer mechanism.

09

Changes to this policy

We update this policy whenever our practices or the law change. The version in force is the one published here, with the update date shown at the top.

10

Contact

For any question about personal data, write to contact@wiseit.ro or call +40 741 574 243. Our address is Str. Duiliu Zamfirescu, No. 4, Oradea, Romania.