Facet Data and Deletion Requests

WISE IT SRL handles privacy requests for Facet: Tilt the Board.

Delete progress from your phone

Open Settings → Delete Local Data, read the confirmation and select DELETE. This resets Facet progress and settings on that device. You can also delete the app using the device's controls. Your Apple or Google device backups are separate and are controlled through your account with that provider.

The public app has no Facet account. Deleting local data creates a new random installation identifier, but it does not automatically remove analytics or diagnostic records already received. WISE IT cannot remotely identify or delete local game progress stored only on your device.

Request access, correction or deletion

You may ask us to access, correct or delete support correspondence and analytics associated with your installation identifier where applicable. Email contact@wiseit.ro with the subject **Facet privacy

To help us find analytics records, include the installation identifier shown in Facet's Settings diagnostics information if it is available. Do not send a full device backup. If you reset or uninstall the app before recording the identifier, we may be unable to connect anonymous historical events to your request.

Please do not send passwords, government identification, payment details, a child's name or photograph, or a complete device backup. We may ask for limited information needed to locate the conversation and verify the request.

Parents and guardians

A parent or guardian should contact us on a child's behalf. Do not ask a child to send personal details or attachments.

What happens next?

We respond within the period required by applicable law. We explain what we can locate, what action we take, and any information that must be retained for a legal reason.